Coming Soon: New AI and Chatbot Tutorial

Hut Six is thrilled to announce the upcoming release of a new tutorial focused on Artificial Intelligence (AI) in information security.

As we approach the first anniversary of GPT-4 on March 14th, 2023, and witness the widespread use of chatbots and AI systems like Chat-GPT, the timing couldn't be more ideal for this ground-breaking announcement.

AI in Cyber & Information Security

We underscore the importance of staying ahead of emerging risks and challenges, providing a comprehensive approach to equip employees with the expertise needed to navigate the evolving landscape of information security confidently.

With the future of information security in mind, in this upcoming tutorial, we'll delve into the dynamic and intricate relationship between AI and the ever-evolving landscape of cybersecurity.

Examining how AI influences and is influenced by security, we explore the key points necessary for navigating this symbiotic relationship effectively.

Through comprehensive insights, we aim to equip individuals with the knowledge and skills necessary to ensure AI systems are used safely; without negatively impacting your organisation's security.

Read more: What is the Impact of Security Awareness Training?

Chatbot Use Cases

1. Customer Support: AI systems like ChatGPT are widely employed for customer support in various industries. Providing instant responses to customer queries, streamlining communication, and enhancing user experience.
2. Content Generation: Chatbots are utilised to generate content, such as articles, marketing copy, and creative writing. They offer a quick and efficient way to produce large volumes of text.
3. Language Translation: Chatbots also facilitate real-time language translation, breaking down language barriers and fostering global communication.
4. Personal Assistance: Chatbots increasingly serve as virtual personal assistants, helping users with tasks like setting reminders, scheduling appointments, and providing general information.
5. Educational Support: ChatGPT is now employed in various educational settings to provide tutoring, answer student queries, and assist with learning materials.

Learn more about how ChatGPT works and how cyber criminals exploit AI systems here.

Key Information Security Topics

While Hut Six's upcoming tutorial will delve into other aspects of AI and information security, there are two main points upon which to focus:

1. Unreliable Output.

Whether outputs be purely false, misleading, or simply sub-optimal, it is not uncommon for chatbots to get things wrong.

For the most part, these AI systems are trained on text pulled from the internet, and while efforts have been made to provide human verification and to use reliable sources, inaccurate or imperfect information is unfortunately guaranteed.

Similarly, key information that is necessary to understanding a topic could easily be excluded from an output, just as chatbots may fail to understand certain subtleties about a prompt that could lead to harmful or sub-optimal responses.

These mistakes, known in the world of AI, as 'hallucinations', may be with us for a long time. With some computation linguistics experts suggesting unreliable output "isn't fixable."

2. Privacy & Data Security.

While there will be some variation between models and companies, input from users is often processed to further train AI models. Meaning, it is possible private and confidential information your employees input could end up being disclosed to other users.

As such, it is vital for your employees not to share information that should be protected or kept confidential - essentially treating chatbots as non-trusted parties.

While this is an evolving area, and OpenAI have in recent months announced an enterprise option, exactly how well AI systems and companies ultimately adhere to data protection and privacy regulations remain to be seen.

Effective & Ongoing Awareness Training

Here at Hut Six, we are always looking to enhance our content library, ensuring that all are customers have all the resources necessary to defend against the evolving landscape of information security threats.

We believe that training should not only be engaging but should provide tangible value to customers, which is why we're always tackling new subjects and evolving threats such as AI.

Ensuring employees are provided with the right training is a vital element in a security aware culture, reducing avoidable human error, and affecting positive behavioural change across your organisation.

All of Hut Six's training is crafted to educate users to identify, avoid and report cyber threats, and is specifically designed to produce meaningful behavioural change in your employees.

Learn more about our upcoming series of interactive tutorials here.